Frequently Asked Questions
Why can't I create an account?
CrewPay is specifically for Southwest Airlines pilots only. You must be an active pilot on the current SWA master seniority list to create an account.
** CrewPay has no affiliation with Southwest Airlines or SWAPA **
Does CrewPay pull data from CWA?
No. CrewPay is a local calculator—no connection to CWA or Southwest systems. Your employee number and wnco.com email are used only for one-time verification.
Where is my data stored?
All calculator inputs are saved locally on your device only. Please export or back up before switching devices.
Where do I find the information necessary to Setup my pay calculator?
Setup using the blue boxes across the top of the Dashboard.
W4 information can be found in SWALife > Employee Resources > Pay & Tax > Tax Withholding (W-4).
Personal Settings (Insurance & Plans and Non-Qualified Plans) are mostly elections you make with the company during open enrollment.
Paycheck Inputs can be found on your pay stub. It is recommended to use a 20th pay stub as there are some items that are 20th only deductions.
I only get one paycheck per month. Will this app work for me?
Yes! Simply adjust your Crew Advance to 0 on the Personal Settings tab and your individualized calculator is now set up for 20th only paychecks and utilizes monthly Federal tax withholding tables.
What info do I need to enter each month?
Open the month in the Net Pay table and enter Total Pay Trips and total Per Diem from your CWA Payroll Report (bottom of the report). That’s it!
Which month’s data applies to each paycheck?
Each paycheck uses the prior month payroll report (e.g., July paycheck → June report).
TFP slider isn’t changing some months—why?
Once you override a month with actual report data, that month is locked. The slider only affects future months without overrides.
How are 401(k) and NEC limits handled?
Limits are applied automatically based on current rules. The max NEC is a variable limit based on 401k contribution. Areas that reference remaining NEC (engine gauges/paycheck breakdown) state the highest remaining limit that still applies.
I changed my 401k contribution percentage. Why did it reduce the amount of NEC and/or NEC excess cash I receive?
NEC limits are variable based on the amount you contribute to your 401k. NEC pays a straight value (17% in 2025, 18% in 2026) no matter what. If you don’t “beat” the NEC to the limit then you may not be able to fully fund your personal 401k contributions. In order to “crowd out” the NEC you must get your 401k contributions in before the NEC starts to hit its variable limit.
What if I am enrolled in the Excess Benefit/Top Hat plan?
CrewPay now has calculations for Excess Benefit, 401(a)(17), and Top Hat plans. Input your elections on the Personal Settings tab.
Why can’t I edit the values on the YTD chart?
The YTD chart reads values from the Paycheck Detail chart. It is a read only view. If a value is off or doesn’t look right it can be edited in Paycheck Detail.
I have deductions not listed on Paycheck Inputs
These items are the same value every paycheck. If you have paycheck items that are not options listed you can fill out one of the 3 “OTHER PRE/POST TAX DEDUCTION” lines. Try to place it in the correct column (pre-tax or post-tax) as this effects your tax withholding and W-2 for the year. If a value is entered here it will populate on Paycheck Detail and deduct the same amount from every paycheck.
<\details>If I move the slider down to 20 it shows negative values for the 20th check, is this right?<\summary>
The calculator is not going to be reliable if you get the slider too close to your monthly Crew Advance TFP Amount. Standard Crew Advance is 47.5, it is recommended to not move it below where you start to see any negative values. That just means your deductions are exceeding your pay for that paycheck and this calculator does not take account for that.<\p>
<\details>
If I move the slider down to 20 it shows negative values for the 20th check, is this right?<\summary>
The calculator is not going to be reliable if you get the slider too close to your monthly Crew Advance TFP Amount. Standard Crew Advance is 47.5, it is recommended to not move it below where you start to see any negative values. That just means your deductions are exceeding your pay for that paycheck and this calculator does not take account for that.<\p>
What values do I put in for my per diem?
Put the actual per diem hours in from the bottom of your payroll report (not the dollar amounts). The only dollar amount you put in is for PDIEM Meal. This value will be shown in increments of 20 anyway. This is the $20 meal credit for flights over 4 hours. All the other values are the number of hours for that per diem type. Enter them in the corresponding boxes and the calculator will do the appropriate math for CONUS/OCONUS and Taxable/Non-Taxable.
Subscriptions & purchases
CrewPay uses Apple’s in-app purchases. You can manage or restore purchases from the App Store settings or in-app via Settings → Restore Purchases.
If I move the slider down to 20 it shows negative values for the 20th check, is this right?<\summary>
The calculator is not going to be reliable if you get the slider too close to your monthly Crew Advance TFP Amount. Standard Crew Advance is 47.5, it is recommended to not move it below where you start to see any negative values. That just means your deductions are exceeding your pay for that paycheck and this calculator does not take account for that.<\p>
What values do I put in for my per diem?
Put the actual per diem hours in from the bottom of your payroll report (not the dollar amounts). The only dollar amount you put in is for PDIEM Meal. This value will be shown in increments of 20 anyway. This is the $20 meal credit for flights over 4 hours. All the other values are the number of hours for that per diem type. Enter them in the corresponding boxes and the calculator will do the appropriate math for CONUS/OCONUS and Taxable/Non-Taxable.
Subscriptions & purchases
CrewPay uses Apple’s in-app purchases. You can manage or restore purchases from the App Store settings or in-app via Settings → Restore Purchases.