These Terms of Use (“Terms”) govern your use of CrewPay (the “Service”) provided by The 5/20 Club LLC (“we,” “our,” or “us”), including both the CrewPay iPad application (the “App”) and the CrewPay website at crewpaycalculator.com (the “Website”). By downloading, accessing, or using CrewPay on either platform, you agree to these Terms.
1. Eligibility & Your Account
- You must be at least 18 years old, or the age of majority where you live, to create an account or purchase a subscription. CrewPay is not directed to children under 13.
- You are responsible for the accuracy of the information you provide and for keeping your account credentials secure.
- You are responsible for all activity that occurs under your account.
2. Subscriptions & Billing
CrewPay may require a subscription to access full functionality. A subscription can be purchased either through the App Store (in the iPad app) or directly on the Website. How you are billed, and who handles cancellations and refunds, depends on where you purchased. A single active subscription unlocks CrewPay on both the iPad app and the Website.
2a. If you subscribed through the App Store (iPad)
- Payment will be charged to your Apple ID account at the confirmation of purchase.
- Subscription automatically renews unless canceled at least 24 hours before the end of the current period.
- Your account will be charged for renewal within 24 hours prior to the end of the current period.
- You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase.
- Refunds are handled by Apple.
2b. If you subscribed on the Website
- Payments are processed by Stripe. Your card details are entered on Stripe’s hosted checkout and are never stored by us.
- Payment is charged to the payment method you provide, by The 5/20 Club LLC, not by Apple.
- If a free trial is offered, your payment method will be charged automatically when the trial ends unless you cancel before then.
- The subscription renews automatically at the end of each billing period at the then-current price unless canceled before the end of that period.
- You can cancel at any time from Profile & Account via Manage Subscription, which opens the Stripe billing portal, or by emailing us. Cancellation takes effect at the end of the current billing period; you keep access until then.
- Refunds for Website purchases are handled by The 5/20 Club LLC, not by Apple. Contact support@crewpaycalculator.com with any billing or refund request.
2c. Price changes
We may change subscription pricing. If the price of your subscription changes, we will provide advance notice, and the new price will apply only from your next renewal. You may cancel before that renewal if you do not agree to the new price.
3. Use of CrewPay
- CrewPay is provided for personal financial planning and informational purposes only.
- You are responsible for ensuring the accuracy of any data you enter.
- Do not misuse the Service, including reverse-engineering, reselling, or unlawful use.
4. No Affiliation; Not Professional Advice
CrewPay is an independent tool created by The 5/20 Club LLC. It is not affiliated with, endorsed by, sponsored by, or approved by Southwest Airlines Co., the Southwest Airlines Pilots Association (SWAPA), or any other airline, employer, or labor union. All trademarks and contract materials are the property of their respective owners.
CrewPay’s outputs are unofficial estimates generated from the information you enter and from publicly available contract and tax information. They may not reflect your actual pay, withholding, benefits, or retirement amounts. Nothing in CrewPay constitutes financial, tax, legal, accounting, or investment advice.
Always verify against your official paystub, your collective bargaining agreement, and your employer’s payroll department, and consult a qualified professional before making any financial decision.
5. Privacy
Your use of the Service is also governed by our Privacy Policy.
6. Intellectual Property
CrewPay and all related content are owned by The 5/20 Club LLC. You may not copy, modify, or redistribute the Service without written permission.
7. Disclaimers & Limitation of Liability
The Service provides estimates and projections for informational purposes only and may not be accurate for your specific circumstances. The Service is provided “as is” and “as available,” without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties and liability related to your use of the Service, including any financial decision made in reliance on it.
8. Termination
You may stop using CrewPay at any time and cancel your subscription as described in Section 2. We may suspend or terminate your access if you breach these Terms or misuse the Service. If your account is terminated, you may request a copy or deletion of your synced data as described in our Privacy Policy. Sections that by their nature should survive termination — including Sections 4, 6, 7, and 9 — will survive.
9. Governing Law & Disputes
These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. You and The 5/20 Club LLC agree that any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Georgia, and you consent to personal jurisdiction there. Nothing in this Section prevents either party from bringing a claim in small-claims court.
10. Changes to Terms
We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service after changes means you accept the revised Terms.
11. Contact Us
Email: support@crewpaycalculator.com
Company: The 5/20 Club LLC
© 2026 The 5/20 Club LLC. All rights reserved.